SmartCare+ Support Plan:

Everything Under One Umbrella

SmartCon provides a truly integrated Energy Management System comprised of both software, hardware, wireless network, 3rd party integrations, and a Cloud based proactive response monitoring system. And only SmartCare+ (SC+) EMS systems provide one-stop service and support from SC+ Gurus, so most issues can be resolved in a single call to a single point of contact. As Independent Energy Management Integrators, we have experience working with various products, devices, software and vendors.  All of us at SmartCon are determined to build a working relationship with trust and quality of performance as its foundation.

 

A SC+ Plan will support your entire Energy Management System, including hardware, software, wireless network, wired network, 3rd party integrations, and a Cloud based proactive monitoring system. SC+ Plans will maintain system uptime to maximize your energy savings and return on investment.

 

At SmartCon, we believe the true meaning of SC+ is peace of mind. Our Plan provides unparalleled support for your energy management issues and concerns and provide remote, proactive monitoring.

 

Inherent to hospitality facilities, HVAC and lighting control represent a large portion of ungoverned expenses.  The cause of this escalating cost can be invisible to you, and the results can seriously affect your property’s profitability and operational efficiency.

 

As Independent energy management integrators, we have experience working with various products, devices, software and vendors. All of us at SmartCon are determined to build a working relationship with trust and quality of performance as
its foundation.

 

Let us make it easier for you.

SmartCare+ Put us to Work for Your Facility

 

The SC+ Support Plan is designed and customized to address your specific energy environment through proactive system monitoring and 24/7 technical support.  We understand the daily restrictions and complexities involved in your budgetary and operational demands. Enrolling in the SC+ Plan is a decisive step in realizing specific benefits such as:

 

  • Guest Room uptime/availability
  • Efficient use of your staff resources
  • Extended life of your property’s equipment
  • Ensuring your expected return on investment (ROI)
  • your team is free to address other possible issues
  • Assurance of system optimization
  • Cost savings through reduced energy utilization

 

The SC+ approach to energy management optimization begins with an evaluation of the state of your property’s current environment. We would then proceed with the re-commissioning stage, to bring your property to a 100% baseline.  Our remote, proactive monitoring can now anticipate, then dramatically reduce or avoid loss of productivity, disruptions and possible failures.

 

The SC+ Service Team is working to ensure that your building is “fine-tuned”; operating at an efficient energy consumption level. We also provide system performance reviews and training to your designated staff members to facilitate immediate troubleshooting.

 

The SmartCare+ Support Plan: Description of Features

EcoCentral Powered by Amazon Web Services

 

The SC+ EcoCentral is a web-based management platform that provides immediate system management capability, up to the moment device status information, real-time analytics and streamlined maintenance

capability. In addition, our SC+ EcoCentral platform offers the following essential features:

 

  • Multiple User accounts with varying permissions for staff members
  • Floor Planner Tool will upload floor plan maps of current temperatures, occupancy status and more.
  • Battery & Communication alerts when lost
  • communication to network, and low battery life
  • Customized alerts when specific system issues need onsite, proactive maintenance
  • Email and text notifications to assist in streamlining the maintenance process
  • Global Profile Switching allows simultaneous changes to groups of rooms from the interface

 

SmartCare+ Generates Reports:

  • Non-Communicating devices; daily
  • Revenue Savings Reports; monthly
  • Returned Merchandise Reports; quarterly
  • Operationally Problematic Rooms; as necessary

 

SmartCare+ Support Plans are available in several levels from SmartCare+ Standard to

SmartCare+ Deluxe. For a plan comparison chart of functionality, please contact support at +1-860-519-5297 #3 or support@smartconsolutions.com

 

 

 

 

All rights reserved. SmartCon Solutions  I  50 Founders Plaza, Suite 306  I  East Hartford, CT 06108  I  info@smartconsolutions.com